Privacy Policy

Hot88 Privacy Policy — Your Data, Protected

Here's a clear and transparent overview of how hot88 collects your personal information, what it's used for, and how it's kept secure.

Last updated: January 2026

Your Privacy Is Our Priority

How hot88 protects your personal information

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can access your data.

Data Never Sold

Hot88 never sells your personal data to advertisers or third parties. Your data belongs to you alone.

You're in Control of Your Data

You can view, correct, or request deletion of your stored data at any time.

Secure Server Storage

Your data is stored only on secure, certified servers. Regular security audits are conducted.

Spam-Free Communication

If you'd prefer not to receive marketing emails, you can unsubscribe at any time. We never send unsolicited messages.

Compliance with International Standards

Hot88 follows international standards for data protection and regularly updates its policies.

Important: By using the hot88 platform, you agree to this Privacy Policy. We will notify you before making any changes.

1 Introduction & Scope

Hot88 (hot88.world) is a trusted online gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy explains how hot88 collects, uses, and protects your personal information.

This policy applies to the hot88 website, mobile application, and all related services. By registering or using the platform, you consent to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

We may update this Privacy Policy from time to time. If any significant changes are made, you will be notified by email or via an on-platform notice. The latest version will always be available on this page.

  • This policy has been developed in accordance with applicable laws of Bangladesh and international data protection standards.
  • Hot88's Privacy Policy is fully transparent — we have no hidden terms.
  • Our support team is always ready to help with any questions you may have.

2 What Information We Collect

Hot88 only collects information that is necessary to operate the platform, maintain security, and provide you with the best possible service. The different types of data are detailed below:

Personal Identification Information

  • Full name & date of birth.
  • Email address and mobile number.
  • Current and permanent address.
  • National ID or passport number (required for KYC verification).

Financial Information

  • Mobile banking account numbers (Mobile Pay, Nagad, Rocket, etc.).
  • Transaction history — records of deposits and withdrawals.
  • Proof of ownership of the payment method.

Technical Information

  • IP address and device information.
  • Browser type and operating system.
  • Login time and session data.
  • Gaming activity logs.
Data Type Purpose Mandatory
Name & Email Account creation & communication Yes
Mobile Number Verification & Security Yes
National ID KYC Verification For Withdrawal
Payment Information Deposits & Withdrawals Yes
IP & Device Security Monitoring Automatic

3 How We Collect Your Information

Hot88 collects your information in several ways. Each method is explained below so you remain fully informed.

1
Direct provision Information you provide directly when completing a registration form, submitting KYC documents, or contacting support.
2
Automatically Collected Automatically collected while using the platform via cookies and log files.
3
From Third Parties Necessary confirmation details from payment processors or identity verification services.
hot88 never stores your full payment card number on its servers. All payment information is handled directly by a secure payment gateway.

4 How We Use Your Information

Hot88 uses your information only for lawful and specific purposes. These purposes are clearly outlined below:

Service Delivery & Operations

  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Keeping gaming services running smoothly.
  • Providing customer support.

Security & Fraud Prevention

  • Detecting and preventing suspicious activity.
  • Implementing AML policies to prevent money laundering.
  • Detecting multiple accounts and fraud.
  • Protecting your account from unauthorized access.

Enhanced Experience & Communication

  • Customizing the platform to match your preferences.
  • Informing you of relevant promotions and offers (with your consent).
  • Analyzing and improving platform performance.
  • Sending important notices and updates.
Our commitment: Your data is never sold, rented to third parties, or used for unauthorized marketing.

5 Data Sharing Policy

Hot88 shares your personal information only in very limited circumstances and under strict rules. We never sell your data for commercial purposes.

When Your Information May Be Shared

  • Payment processors: Information required to complete transactions (Mobile Pay, Nagad, etc.).
  • KYC verification services: With licensed entities for identity verification.
  • Legal obligations: By court order or as directed by a regulatory authority.
  • Fraud prevention: To relevant authorities in cases of money laundering or fraud.

When Your Data Is Not Shared

  • To advertisers or marketing companies.
  • To other gaming platforms or competitors.
  • To any unauthorized party without your consent.
All third parties that hot88 works with are contractually bound to uphold our privacy standards.

6 Cookie Policy

Hot88 uses cookies to keep the platform running properly. Cookies are small text files stored in your browser that help improve your experience.

Cookie Type

Type Purpose Duration
Essential Cookies Maintaining login sessions and security Cleared at end of session
Functional Cookies Remembering language preferences and settings. 1 Year
Analytics Cookies Monitoring platform usage 6 Months
Marketing Cookies Showing relevant promotions 30 days (subject to consent)

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain services.

7 Data Retention Period

Hot88 does not retain your data longer than necessary. Retention periods for different types of data are listed below:

  • Account information: For the duration of account activity and 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulations).
  • KYC Documents: 5 years after verification.
  • Cookie Data: 30 days to 1 year, depending on type.
  • Support Chat: 2 years after last contact.
Once the retention period expires, your data is securely deleted or anonymized. No information is kept longer than necessary.

8 Your Rights

As a hot88 user, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

Right to Access You can find out exactly what information we hold about you.
Right to Rectification You may request corrections to any inaccurate or outdated information.
Right to Erasure You may request deletion of data that falls outside legal retention requirements.
Right to Restrict Processing You may restrict how your data is used for specific purposes.
Right to Data Portability You can request a download of a copy of your data.
Right to Object You can opt out of your data being used for marketing purposes.

Hot88 will respond to rights requests within 30 working days of receipt. For complex cases, additional time may be required, but you will be informed.

9 Children's Privacy

Hot88 is strictly not intended for anyone under 18. We do not knowingly collect data from minors.

  • Age is verified at the time of registration.
  • If a minor's account is identified, it is immediately suspended and any collected data is deleted.
  • If you believe a minor is using our platform, please notify us immediately.
A note to parents: If your child is accessing an online gaming platform, please Responsible Gaming Please read the page and take the necessary steps.

10 Contact & Complaints

If you have any questions, requests, or concerns about this Privacy Policy, please don't hesitate to reach out. We're always here to help.

Email Support

Send any privacy-related requests to:
support@hot88.world

Response Time

General Inquiries: 24–48 hours
Complex requests: 30 business days

Our privacy team will review your request and resolve it promptly. Some information may be required to verify your identity — this is solely for security purposes.

SSL Secured International Standards KYC Verified Encrypted Data
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Your data is secure — join now

Your privacy is fully protected at hot88. Register with confidence and enjoy the best gaming experience.

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